What is a common goal of health services management?

Health services management primarily aims to improve the quality of healthcare and patient outcomes while ensuring efficiency. This objective underscores the importance of delivering high-quality care that meets patients' needs, which is essential for enhancing both satisfaction and health results. Improving quality often involves implementing evidence-based practices, optimizing workflows, and continuously assessing and enhancing care protocols.

Efficiency is also critical in health services management because it ensures that resources—whether financial, human, or technological—are utilized effectively to maximize patient care and minimize waste. By focusing on both quality and efficiency, health services management aims to create systems that not only treat patients better but also do so in a sustainable manner.

While expanding medical technology, hiring qualified personnel, and increasing patient volume are important aspects of healthcare operations, they do not capture the holistic aim of health services management as comprehensively as improving quality and efficiency does. These aspects may contribute to the overall goal of quality improvement but are not overarching aims in themselves.